RALDEY WARRTY

Raldey Boards aims to produce the highest cost performance off road electric skateboard. We at Raldey Boards promise:

  • 180 day parts & labor warranty against manufacturer defects
  • 90 day battery warranty. (In normal ride, if there is a problem, you need to provide necessary test report)
 NOTE:
1.EXPLANATION OF 180 DAYS WARRANTY AND GUARANTEE REPAIRS:
(1)GUARANTEE REPAIR REFERS TO THE LOSS OF CUSTOMER'S PRODUCTS DUE TO QUALITY PROBLEMS DURING THE 180 DAYS WARRANTY PERIOD, WE PROVIDE FREE REPLACEMENT PARTS SERVICE. IF THE CUSTOMER DOES NOT INSTALL AND REPLACE, THE CUSTOMER NEEDS TO MAIL THE PRODUCT TO OUR AFTER-SALES SERVICE POINT FOR REPAIR AND REPLACEMENT SERVICE.

(2)WARRANTY REFERS TO THAT DURING THE 180 DAYS WARRANTY PERIOD, THE CUSTOMER'S PARTS ARE DAMAGED DUE TO ABNORMAL USE,SUCH AS BREAK, CRASH, WATER IMMERSION, ETC. WE WILL PROVIDE THE CUSTOMER WITH A REPLACEMENT PRICE AT A COST PRICE. THE CUSTOMER WILL BEAR THE SHIPPING COST OF THE PARTS.


2. DURING THE WARRANTY PERIOD, ALL PARTS AND REPLACEMENT PARTS ARE SOLD AT COST PRICE. IF THE PARTS ARE DAMAGED DUE TO QUALITY PROBLEMS, WE WILL REPLACE AND REPAIR THEM FOR FREE.

3.DURING THE WARRANTY PERIOD, PARTS DAMAGED DUE TO ABNORMAL USE MUST BE PURCHASED AT THE CUSTOMER'S COST PRICE AND BEAR THE INCREASED FREIGHT.

 PLEASE CONTACT OUR CUSTOMER SERVICE IF YOU MEET ANY PROBLEM IN ORDER TO OBTAIN TROUBLESHOOTING INSTRUCTIONS OR AN RMA.#. CUSTOMER SERVICE CAN BE REACHED VIA SERVICE@RALDEY.COM 

 

                                                                               

 

BIKONIT WARRANTY

We sourced All Bikonit ebikes from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. Every single Bikonit ebike was built under strict production processing and QC system. If you come across with any questions, our warranty policy is as follows:

1)Frame warranty lifetime.
2)All other components on the bike and extra-bought accessories warranty 1 year.
3)Battery warranty: All batteries come with a 2 years warranty(Battery circle lifetime is 600~800 depends on the environment).  PLEASE DO CHARGE YOUR BATTERY EVERY MONTH AND IF NOT, WARRANTY TERMS DO NOT COVER.

4)Warranty is valid only in Continental United States only.

THIS WARRANTY DOES NOT COVER: 

1) A customer to tear open outfit by himself or herself

2)Normal wear and tear

3)Improper assembly

4) Improper follow-up maintenance

5)Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold

6) Damage or failure due to accident, misuse, abuse, or neglect(such as the battery)

CUTION:

Please take pictures or videos to service@go4emobility.com if your bikonit ebike error occurred. Our technicist will off advise about maintian to you. DO NOT TO TEAR OPEN OUTFIT BY YOURSELVES , IT'S DANGEROUS AND WE WILL NOT KEEP WARRANTY FOR YOU !  

                                                                                  

 

QUALISPORTS WARRANTY

 

We sourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. so Qualibikes are quite durable. If you have any problems, our warranty policy is as follows:

Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. 


This includes a 5 years warranty on Frame and Fork.

Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).

Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. 

All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Please do note the limit of racks is 25KGs

PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. WE WILL INSPECT EACH BATTERY TECHNICALLY.

Warranty is valid only in Continental United States only.

THIS WARRANTY DOES NOT COVER: 
Normal wear and tear
Improper assembly
Improper follow-up maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect(such as the battery)

                                                                             
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